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Mobile Communication Support

Mobile Communication Support (Remote)

Section titled “Mobile Communication Support (Remote)”

This remote role provides real-time support (informational and logistical) to the Verifiers and Patrols who are physically in the field to ensure they have the best possible information and a clear line of communication.

Core Responsibilities

Section titled “Core Responsibilities”

Real-Time Data Relay

Section titled “Real-Time Data Relay”
  • Monitor the primary communication channel (Signal thread for Verifiers/Patrols)
  • Relay initial reports, updates, and requests between verifiers/patrols and admin team
  • Conduct quick, non-physical checks that can aid field responders

Information Research

Section titled “Information Research”
  • Look up street addresses or landmarks mentioned in reports
  • Cross-reference license plates against known ICE vehicle lists
  • Find driving directions or alternate routes for responders
  • Research unfamiliar location details

Communication Support

Section titled “Communication Support”
  • Keep communication flowing when field responders are occupied
  • Transcribe voice messages if needed
  • Summarize long threads for quick reference
  • Maintain timeline of events during incidents

Typical Tasks

Section titled “Typical Tasks”

During Verification Requests

Section titled “During Verification Requests”
  1. Receive report of possible sighting
  2. Look up the exact address
  3. Check if any known ICE plates match
  4. Provide responders with relevant context
  5. Track responder ETAs and locations

During Active Incidents

Section titled “During Active Incidents”
  1. Monitor multiple channels simultaneously
  2. Compile information from different sources
  3. Provide real-time updates to admin
  4. Research questions that come up (e.g., “What’s the nearest hospital?”)
  5. Maintain incident log

Routine Support

Section titled “Routine Support”
  1. Update shared databases with new plate numbers
  2. Research patterns in recent activity
  3. Prepare reference materials for responders
  4. Test communication systems

Tools and Resources

Section titled “Tools and Resources”

Essential

Section titled “Essential”
  • Computer or tablet for research
  • Signal desktop app for faster typing
  • Access to shared databases/documents
  • Maps application for location research

Helpful

Section titled “Helpful”
  • Multiple monitors for simultaneous viewing
  • Note-taking application for incident logs
  • Access to public records databases
  • License plate lookup resources

Communication Protocols

Section titled “Communication Protocols”

When Receiving Reports

Section titled “When Receiving Reports”

“Received your report. Looking up [specific detail]. Stand by.”

Providing Information

Section titled “Providing Information”

“Address confirmed: [full address]. Cross streets are [X] and [Y]. [Any relevant context].”

Checking Plates

Section titled “Checking Plates”

“Plate [number] is not in our database.”

or

“Plate [number] matches a previously reported ICE vehicle from [date/location].”

During Lulls

Section titled “During Lulls”

“Continuing to monitor. Update me if anything changes.”

When to Escalate

Section titled “When to Escalate”

Immediately escalate to admins when:

  • Verification confirms ICE activity
  • Field responder reports danger
  • Pattern suggests coordinated operation
  • Legal support may be needed
  • Media attention is warranted

Advantages of Remote Role

Section titled “Advantages of Remote Role”

This role is ideal for people who:

  • Cannot physically respond due to location, mobility, or schedule
  • Have strong research and organizational skills
  • Are comfortable with technology
  • Can remain calm and focused while multitasking
  • Want to contribute without physical presence

Vetting Requirements

Section titled “Vetting Requirements”

Mobile Support requires medium-high vetting because they:

  • Have access to sensitive location information
  • Know volunteer identities and locations
  • Handle information about enforcement patterns

Vetting includes:

  1. Introduction through trusted network member
  2. Vetting questions via Signal
  3. Protocol review and acknowledgment
  4. Probationary period with limited access

Time Commitment

Section titled “Time Commitment”

Mobile Support can be provided:

  • During scheduled shifts coordinated with patrol times
  • On-call during high-risk periods
  • Remotely from anywhere with internet access

Communicate your availability clearly and be responsive during your shifts.

Training Resources

Section titled “Training Resources”